Product Features

How It Works?

Quick Overview

About
About
About Us..

          Signup and get Plugin code

          Copy and Paste the plugin code in your web pages

         Upload your Web Pages

What the VISITORS of your website see

The following type of graphics will appear on your Website (You can place your own custom images too)

When you are online.
(Monitoring traffic of your website)
When you are offline.
(Whether you are not monitoring traffic or set status to offline)
  • Your web site visitor clicks on Live Support graphic on your web site when you are on-line or you send a chat invitation. Your web site visitor will chat with you using following type of window:
    (No download or any plug in is required for your web site visitors. Visitor name and email is optional. Window is customizable to match with your website)

  • Your web site visitor clicks on Live Support graphic on your web site when you are off-line. Your web site visitor can leave a message for you using following type of window: (Window is customizable to match with your website)

This is you, when monitoring visitors in real time
  • To monitor traffic of your web site and chat with web site visitors in real time you need to login at Global Live Support. In control panel click on "Launch Monitor Request Window". With The visitor monitoring window you will see

  • Whenever you web site visitor request a chat with you, a chat request notification, you receive in your monitoring window. If window is minimized it will pop-up. You will also get a ring sound and and option to accept or reject the call.

  • Why wait for support reuqest when you can reach out? With a single click, you can open a chat window on visitor's computer and immediately provide assistance, upsell a product or close the sale.

 

  • To start chat with visitor you need to click on visitor's IP address to pick-up chat in visitor monitoring window. On click of IP address the following chat window will appear and you can chat with you web site visitor in real time

Click here to HAVE A QUICK OVERVIEW of the Global Live Support

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